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COVID-19

FAQ

LAST UPDATE - 6/30/20

covid-19 faq

Our beaches are open. We have not received any word that our beaches are expected to close and there are no curfews in our area.

Should any announcements be made that affect our rental properties, updates will be posted here.

We take your safety seriously here at Gibson Beach Rentals!

Learn What We Are Doing to Protect You

Suggestions you can take for a healthy and safe vacation:

STAY UP TO DATE

Ensure you are staying up-to-date with restrictions/directions from your own state and also for wherever you are looking to travel. To find county-specific information on Florida’s COVID-19 data and surveillance, check out this Floridahealth.gov dashboard.

IF YOU FEEL SICK, STAY HOME

 If you have been around anyone who has been sick, please stay home. The CDC has great information on What to Do If You Are Sick. The CDC also suggests you stay home and away from other people if you are an older person or a person with a serious underlying health condition.

PROTECT YOURSELF AND OTHERS

Here at GBR, we are taking everyone’s safety seriously. Refer to the CDC guidelines on How to Protect Yourself and Others. Bring your own masks for you and your family.

WASH YOUR HANDS FREQUENTLY

Check out the CDC’s hand-washing FAQ page for more details.

CONTACT-FREE SHOPPING

GBR has teamed up with some excellent services to allow your family contact-free shopping. Have the fridge stocked before you arrive with services from Destin Grocery Girls or Be My Shopper – don’t forget these are some of our featured partners that offer you savings just from being a GBR renter! Please plan to bring your own toilet paper, paper towels and any cleaning supplies your family feels is necessary. Many restaurants are not operating at full-capacity so make sure to call-ahead for reservations or order to-go!

 

SOCIAL DISTANCE

While our beaches are open, and we want everyone to have a great time, we must all act responsibly and follow social distancing guidelines. No groups larger than 10. Groups to remain 6 ft apart, at minimum. This goes for the beach, while you are out shopping, etc.

BE RESPECTFUL OF CLEANING CREWS

At this time, we do not anticipate having to change our check-in (4pm CST) and check-out (10am CST) times, however we do ask guests be prepared and respectful of our cleaning crews and ambassadors inspecting. Trying to gain early access to a property before you are notified can put our teams in danger’s way, and we want everyone to feel comfortable during these unique times. We would suggest you have plans on what you can do should you arrive into town early – perhaps an early afternoon at the beach, stop in for an appetizer at your favorite local restaurant, or even take advantage of the free GBR Explore Package we provide!

 

Cancellation Policies

Given that the Covid risks and potential for future disruption of travel plans is known, we are abiding by our standard cancellation policies. If you would like to travel, we suggest either purchasing our Generali Global Assistance travel insurance or waiting to book until just prior to your travel, when you are more certain that you will be able to travel. Please know that if you are making a reservation during a known pandemic for which there is no vaccine or cure, you are accepting our standard cancellation policies as outlined in your rental agreement – no exceptions will be made.

Generali Global Assistance travel insurance has confirmed that they will cover for Covid-19 illness contracted before or during a trip, along with other covered reasons (accident, injury, death, weather related/mechanical travel delays, deployment, etc). Fear of travel is not a covered reason. State quarantines/travel restrictions are not a covered reason. You can read more about this travel insurance coverage here. 

In the event our beaches close for the County you are scheduled to visit, we are more than happy to offer an exception to our standard cancellation policies and allow guests a credit in the same unit for a stay before 12/31/2021. Gibson is not charging any fees to allow for you to cancel now and re-book later. If you want to go ahead and reserve the same time frame for next year, we can honor the same exact rates now for the same property. Should you choose new dates in 2020, new reservations will be booked at prevailing market rates – the rate you are booked at per night does not transfer, only the total of the reservation amount. Please note, a Gibson representative will reach out to you proactively if your reservation is affected – contacting our office can result in delayed response times.

IF YOUR RESERVATION IS MORE THAN 45 DAYS OUT

Our standard policies apply as indicated in your GBR Rental Agreement: Daily/Weekly Reservations cancelled a minimum of 45 days prior to the scheduled arrival date will result in a full refund of your prepayments less a $200.00 cancellation fee plus tax.

IF YOUR RESERVATION IS WITHIN THE NEXT 45 DAYS

Our standard policies as indicated in your GBR Rental Agreement read: Reservations cancelled between 45-30 days prior to your scheduled arrival will result in a refund of half of the “Rent Charges Total” plus tax and full “Housekeeping Charge” plus tax. Cancelling your reservation for any reason within 30 days of your scheduled arrival will result in complete forfeiture of Total Booking Charges.

We'd love to hear from you! We aim to answer all emails within our normal business hours of M-F, 9-4pm.

Use the form below or email us at info@gibsonbeachrentals.com

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